PRIVACY POLICY
1. Information we collect
When you make a purchase or contact us, we may collect:
Personal Data
When you make a purchase or contact us, we may collect:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through third-party providers)
Technical Data
We may collect non-personal data automatically, such as:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on our site
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate order updates and promotions (with your consent)
- Improve our website and services
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Third-Party Services
We may share your data with trusted third parties only as necessary to run our business, such as:
- Payment processors (e.g., Shopify Payments, PayPal)
- Shipping providers (e.g., USPS, FedEx)
- Website hosting and analytics tools (e.g., Google Analytics)
Each third-party service is governed by its own privacy policy.
4. Cookies
We use cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You can manage cookie preferences through your browser settings.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. All payment data is encrypted and processed securely.
6. Your Rights
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- Lodge a complaint with a privacy regulator